Home Business Sector

The Fortix integrated dashboards ensure high efficiency gains and greater productivity for those running home based businesses.  Working from home is normally conducted with a set of disconnected tools and manual systems. Typically many home based business work around MS Outlook, Excel spreadsheets, accounts package, manual systems and possibly one or two other disconnected systems.  The result is multiple entries of the same data, problems with finding documents and data, pieces of paper strewn over desks and much of the intellectual property of the business residing within the owners head. 

The benefits of an integrated dashboard flow through all parts of the home based business including CRM, work flows, project management, communications, reporting, HR, company IP & knowledge base.  As the dashboard is cloud based it means you the business owner has access to it even if you are on the road, at a clients premises or in the local cafe - your other team members have the same access resulting in up to date real time information and team collaboration as simple as switching on the browser dashboard.

Key Benefits include:

• Reduced complexity and inefficiences of multiple disconnected systems to one that seamlessly integrates lead conversion to orders, to order fulfillment, shipping and invoicing.
• Easy management of your Inventory and procurement process ensuring visibility and control on stock levels, automated re-order with approval process, automated standing orders with fully customised trigger points.
• Enhanced customer service, response times, insight to customer behaviour, increased customer retention and satisfaction levels.
• Real time collaboration with team members, remote colleagues and other stakeholders.
• Real time, 360 degree visibility of all your business operations and KPIs to reflect all aspects of your business.
• Greater efficiences leading to less stress and more time for family and friends.
• Increased profitability by doing more for the same or less input.

Integrating the Systems

As any business consultant or coach will tell you, systemising your business is essential for growth and delivery of service.  Usually this is achieved with a number of disconnected software and hardware solutions kludged together with manual systems.  Although it can work, it is highly inefficient and leads to the business owner spending more and more time dealing with data rekeying, searching for data and troubleshooting IT issues. It does not have to be like this!  Like a trades person wearing a tool belt integrated to their body so that the various tools are at hand for the job, it makes sense for the home based business owner to have all the tools of the business integrated and at hand no matter where they are. 

Cloud Based

Home based business people are not usually IT experts but many have to spend more and more time sorting through the IT nightmare of networks, servers, software, hardware, updates, backups, security - all things that are a distraction to the core elements of the business. With a Cloud based solution the IT clutter and complexity disappears as everything is handled in the background.  By simply logging in to your dashboard you have all the elements of your business at hand, up to date and integrated in one place.  Your data is housed in highly secure, state of the art data centres and backed up every day without you having to think about it.  You can conduct your business anywhere and at any time provided you have an internet connection.

Collaboration with Team Members

As an integrated Cloud based application all your team members has access to the single integrated dashboard.  Access to sensitive areas of the business can be restricted while enabling and empowering the team with all the tools they need to assist with their duties.  Collaboration tools are available to let you all work together in a transparent way so everyone is on the same page.  With the Fortix dashboards, the tyranny of distance and separate non communicative systems is no longer an issue.

Ecommerce Integration

Your website is often the first point of contact with your organisation. The Fortix dashboards can work with the forms and tools on your website to help streamline and integrate all your business operations leading to more efficient operation, integration and improved customer service levels.

Analysis & Reports

KPIs and Reporting abilities give you the information to make intellient business decisions based on real time informationl.  Take the guesswork out of your business with the intuitive multi level reporting abilities built in to the Fortix dashboards.

Customer Relationship Management (CRM)

As part of its core functionality the Fortix dashboard CRM seamlessly integrates with all your business processes giving you the complete picture of all your customer interactions. Disconnected, standalone CRM systems are a thing of the past with no place in a fully integrated home workspace.

Accounts

Although not a financial accounting package the Fortix dashboard integrates with your accounts package and is able to generate invoices which are passed to the accounts package.  It can also pull back from your existing accounts package information such as overdues so that automated reminders can be sent out for overdue payments.  Your accounts package is used what it is designed for and not stretched to try to run your business operations.  After all only you and your accountant should have access to this area of your business.

Human Relations

Keep a track of all your employees from the hiring process through to policy and procedural management all in one place.  Know at a glance which employees are available for pojects and what qualification levels they can work at. Time sheets, work throughput and all other data related to your employees is captured and available at your fingertips.

Communications

Move away from disconnected email systems.  With the Fortix dashboard Communications manager you are able to track and capture all emails in one central location.  No more searching through endless folders to find communications with your clients as all communications are recoreded with your client information in the integrated CRM.

If you would like more information on Managed Business Systems and Website Fortix Solutions please contact us.

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