Behind the Scenes at Fortix: How We Keep Your Data Safe and Secure

We know trust isn’t given — it’s earned. That’s why at Fortix, security and privacy aren’t just checkboxes. They’re part of how we work every day, in every part of our platform.

Recently, a potential partner asked us some great questions about how we handle data, security, and compliance. So, we thought — why not share those answers with everyone?

 

Here’s a quick look at how Fortix protects what matters most: your data.

 

We Keep It Local

All client data is hosted within Australia. Full stop.
We manage our own servers and don’t send data overseas unless it’s specifically required for an integration you’ve requested. And even then — we only share what’s needed to get the job done.

Your Privacy Is Built In

Everything is encrypted — whether it’s stored or moving. Access to data is based on roles and permissions, so only the right people have access to the right information.

And when our developers need to test something? We anonymise the data first. Privacy isn’t just a promise — it’s part of our process.

You can read more about it here: Fortix Privacy Policy

We Follow the Essentials

Security frameworks like the Essential Eight guide how we operate. We’re not just aiming to “tick the box” — we’re committed to doing what’s right and staying one step ahead.

We also provide clients with our full Terms of Service for transparency — because informed partnerships are strong partnerships.

Redundant by Design

Downtime? We plan for that — just in case.
Your data is stored across multiple servers, triple-redundant, and replicated off-site (also within Australia). So even if something goes wrong, your business stays up and running.

Prepared for the Unexpected

We have structured processes in place for managing incidents and notifying clients, aligned with Australia’s Notifiable Data Breaches (NDB) scheme. Transparency and accountability matter — and we act fast when it counts.

Built on Trust

At the end of the day, our goal is simple: to help your business run better, smarter, and safer. That includes making sure the systems you rely on are secure, compliant, and always working in your best interest.

If you ever want to talk more about our security approach, compliance, or anything else Fortix-related — we’re here.

 

Fortix. Trusted by business. Driven by people.