Fortix: A Journey of Innovation and Commitment

Fortix was founded in 2004 by Paul Faix in Western Australia. Originally from Slovakia, Paul moved to Australia in 2000 with a background in information management science. He started Fortix to create tools that would help people grow their businesses, leveraging the emerging shift to cloud computing.

Despite initial personal challenges and a steep learning curve, Paul’s experiences fueled the creation of Fortix. Over the next decade, Fortix evolved from a software provider to a trusted partner, developing tailored solutions that support both clients and employees.

“Our commitment to integrity and trust is evident in the relationships we build with both clients and employees.”

— Paul Faix

One of the early challenges was talent acquisition. Paul recognised the opportunity to tap into global talent pools, enabling Fortix to build a diverse team across Australia, Asia, and Europe, with plans for further expansion.

In today’s interconnected world, assembling and supporting global teams offers a significant competitive advantage. Fortix believes in attracting the best talent worldwide and equipping them with the tools they need to excel. This approach not only broadens the talent pool but also provides diversity and innovation within the company.

Fortix is known as a “company of misfits,” valuing unique perspectives and out-of-the-box thinking, which drives its innovative journey. The fact that former system users, admins, and clients seek employment at Fortix after exploring other opportunities speaks volumes about their positive experiences. Additionally, our long-serving staff, some with over a decade of experience, highlight our ability to cultivate loyalty and foster professional growth.

As Fortix enters its third decade, the focus is on enabling clients and their employees to thrive. The company’s philosophy is centered on creating impactful solutions that provide an environment for businesses to flourish.

Flourish:

“To grow or develop in a healthy or vigorous way, especially as the result of a particularly congenial environment.”

Fortix’s business model is designed to maximise value and minimise costs, offering clients access to its entire technology platform without modular pricing. By collaborating and sharing the need for software solutions, Fortix ensures that clients never bear the full financial burden, fostering long-term partnerships and mutual growth.

The success of Fortix is built on strong client relationships and a solid market reputation. Our selective approach to client partnerships ensures mutually beneficial and sustainable engagements. By balancing growth with quality service delivery, Fortix reinforces its commitment to client success and long-term partnerships.

In essence, Fortix’s approach to relationships—whether with clients or employees—mirrors the principles of a successful partnership: careful selection, mutual respect, and a shared vision for the future. We prioritise building lasting partnerships with individuals who share our values and aspirations, ensuring a fulfilling journey for all involved.

Our journey is characterised by perseverance, innovation, and a commitment to our clients. As we move into our third decade, Fortix is positioned to continue driving positive change while delivering continued value to our clients.

Published August 2024.